If you’re shopping for new electronic health records software for your long-term-care facility, it is well worth your time to examine exactly what features each solution offers and how they fit your needs. Many of the added features built into EHR software can save your facility time and money, while allowing your staff to focus providing better care to residents.
Here are four features to focus on that will make your software more useful and provide you with the most benefits.
The primary focus of an EHR should be to ensure your staff delivers the proper care completely all the time and is able to easily produce documentation to prove it. Additionally, the system must monitor events throughout the facility and trigger alerts and notifications to appropriate staff members when incidents happen and scheduled events don’t happen, or don’t happen on time. The system keeps an eye on the entire operation of the facility and helping mitigate risk while ensuring you stay in compliance.
As the health IT moves toward a patient-centric model of care and documentation, it is more imperative than ever before to be able to share information with healthcare workers in settings other than yours. So your electronic health records software should make it easy to pull medication orders for a resident from the pharmacy, share a comprehensive care plan with the doctor, and receive lab results directly from the lab company.
This is known as interoperability with other systems, something EHR systems must allow by utilizing an established means of sharing data. With the right interoperability features, your EHR software will help your healthcare workers to coordinate the delivery of care across the whole continuum of care.
Long-term-care facilities have processes and workflows that can be automated to save both time and effort on behalf of your staff. Many manual, repetitive tasks fall under this umbrella. An EHR should help with this automation. The automation can ensure that the staff is properly trained to care for their assigned residents, and similarly track whether residents have received their medications on time or not.
Choosing software that has a complicated interface can discourage employees from using it and make normally simple tasks take much longer to finish. With so much work to complete already, your team doesn’t have time to learn a complicated new technology. Their time is better spent caring for your residents, so choose an EHR system with a simple interface that will feel intuitive to users. This will help encourage your employees to use the system, cutting down on the time it takes them to learn and keep records.
The four features above solve some of the most common problems health facilities experience every day with paper records and bare-bones electronic health record software. When shopping for your next EHR system, look for these features along with capabilities that will solve other problems your struggling with.