We're here every step of the way so that you can deliver the best services to the people you support.
Always available to answer your questions. We also have monthly huddles, webinars, 1-1 training, and newsletters.
We provide free lifetime implementation and training to our customers. Ongoing/recurring training is also offered as required.
We regularly publish articles on our blog to keep our community of heroes apprised of new software updates and other industry insights.
Organizations across the US have switched over to iCareManager as part of their digital transformation. It only takes a couple of months for the entire transition, and we hold your hands throughout the process.
"We launched with all modules, all programs in July – my favorite thing is the level of customer service we get and we are really excited about the reporting functions."Chris Larsen Chief Strategy Officer, The Arc CCR
"We are just about 1 year into our iCM implementation. We really love the Incident Reporting Center – you can easily see where you are in the process. Love the Standing Committee Packet feature. We are heavily using Care Tracker, eMAR, and IR Center. Rolling out Maintenance and Training next, and then PCP."Lisa Ackerman Director of Quality Assurance, Richcroft Inc.
"I love iCM – awesome interface, nothing is overly challenging to figure out. Our QA loves the IR, and we are excited about the mobile app and SnapTag. We are using eMAR and progress notes on a few regions and we’re getting an implementation team together so we can really ramp up on getting other modules in use."Rob Baynard COO, Family Service Foundation Inc.