Introducing iCM’s Updated Mobile App

We're delighted to announce that we're releasing a new version of iCM's mobile app to make your work life even easier. It is now available in both Android and iOS...

June 29, 2020 | By: kamals

How Often Activities for Daily Living Should Be Assessed and What You Need to Know

As a provider working in the i/DD / DDA industry, you know just how important it is to manage ADLs for the people that you serve. ADLs, or activities for...

June 29, 2020 | By: kamals

Immediate Steps to Take if You Have a COVID-19 Case in Your Assisted Living Facility

As COVID-19 cases sweep across the nation, the most vulnerable groups have been identified as older adults—65 years and older—and those with underlying medical conditions. Consequently, nursing homes, assisted living...

June 22, 2020 | By: kamals

Preparing for State Inspection/Surveys for Immediate Care Facilities and Living Centers

To ensure immediate care facilities (like assisted living facilities and state-supported living centers) are complying with state and federally mandated regulations, there are annual—and in some states, semiannual—inspections or “surveys”.  ...

June 19, 2020 | By: kamals

Get referrals for Psych Services & add Functional Assessments using iCM

One of the recent modules we've added is for getting referrals for Psych Services. Here are some of the different aspects of it: Referral for Psych Services: With this enhancement,...

June 8, 2020 | By: kamals

Is your agency on top of Attendance and Billing during COVID-19

With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about two...

June 5, 2020 | By: kamals

New CareTracker Permissions and other recent software updates

New CareTracker Permissions Our new CareTracker Permissions will allow you to decide whether certain roles of staff have access to view Care Tracker services for programs to which they are...

June 3, 2020 | By: kamals

Implementing Electronic Documentation like a Pro

Getting optimal benefit out of any software system requires careful planning and direction. We've compiled a quick reference checklist for you to get the most out of your electronic documentation...

May 18, 2020 | By: iCM Team

Video Conversation with Christine Larsen, Chief Strategy Officer at The Arc of Central Chesapeake Region

Conversation with Christine Larsen, Chief Strategy Officer at The Arc of Central Chesapeake Region. Christine shares insights on how her organization is staying productive during COVID-19 using iCM. The Arc...

May 18, 2020 | By: iCM Team

Is your i/DD agency equipped to do remote work?

Remote Work is Here to Stay: This COVID-19 pandemic has pushed organizations to switch to remote working models. There have been numerous studies on how remote workers are more productive...

May 13, 2020 | By: iCM Team

Skeptical about remote onboarding? Think again.

The need for having a strong digital software backbone for your organization has never been more evident than in these troubling times. We have agencies coming to us for assistance...

May 7, 2020 | By: iCM Team

Video Conversation with Robert Baynard – COO of Family Service Foundation, Inc.

Interview with Robert Baynard – COO of Family Service Foundation, Inc. In this video, we’ve interviewed Rob Baynard, the COO of Family Service Foundation (FSF), a Maryland based DDA. FSF...

May 5, 2020 | By: iCM Team

Is Your EHR Vendor Ready for Person Centered Planning?

Person-Centered Planning (PCP) as a modality for organizing I/DD agencies has been gaining traction among both facilitators and executives. As the name suggests, it’s a process controlled and directed by...

May 4, 2020 | By: iCM Team

Video Conversation with Lisa Ackerman – Director of Quality Assurance, Richcroft Inc.

Interview with Lisa Ackerman, Director of QA at Richcroft Inc. In this video, we've interviewed Lisa Ackerman, the Director of QA at Richcroft Inc. a Maryland based DDA. Lisa has...

April 24, 2020 | By: iCM Team

Video Conversation with David Greenberg – CEO, The League for People with Disabilities

Interview with David Greenberg, President & CEO of The League for People with Disabilities: The League is a Baltimore, Maryland based DDA. In this interview, David shares some insights on...

April 22, 2020 | By: iCM Team

Industry Resources Links for COVID-19

Centers for Disease Control (CDC) CDC Updates CDC Website FAQ CDC Strategies to Prevent the Spread of COVID-19 in Long Term Care Facilities (LTCF) Reducing community transmission Healthcare Professional Resources...

April 20, 2020 | By: iCM Team

COVID-19 Essential Worker Recognition Fund

Here at iCM we are constantly amazed at the work that your essential frontline workers do every day, especially in these hard times. In April we established iCareManager’s COVID-19 Essential...

April 20, 2020 | By: iCM Team

CareTracker and eMAR modules are in full action during COVID-19

With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about two...

April 16, 2020 | By: iCM Team

Keep your Employees Productive at Home During COVID-19 using iCM

With governors of different states issuing stay-at-home orders to control and prevent the spread of coronavirus cases, providers servicing the i/DD industry are also adjusting their staff roles. Since people...

April 10, 2020 | By: iCM Team

Why States Are Adopting MLTSS

Managed Long Term Services and Supports (MLTSS) refers to the delivery of long term services and supports through capitated Medicaid managed programs. Increasing numbers of states are using MLTSS as...

March 30, 2020 | By: iCM Team

Working round-the-clock to provide support during COVID-19

At this unprecedented challenging time of crisis for the world, our country, and notably providers of long term services and supports, we would like to take a moment to remind...

March 25, 2020 | By: iCM Team

The Right Software System is Almost Like Getting Another Income Stream

Organizations and their executives serving the needs of people with intellectual or developmental disabilities (IDD) have many compelling reasons to implement a good software solution  — efficient data capture, data...

March 3, 2020 | By: iCM Team

How eMAR Helps Reduce Medication Errors

Administering medications without a proper electronic system is usually one of the most stressful tasks for direct support professionals, especially when they have to pass a large number of meds...

February 21, 2020 | By: iCM Team

The Advantages of Wearable Technology in Assisted Living

Wearable technology has been an accelerating market trend throughout our culture, and these devices have obvious — and not so obvious — uses in assisted living settings as well. With...

February 19, 2020 | By: kamals

Why are DDA Providers Switching to iCM?

Over the past few years, iCM has been gaining a lot of popularity in the DDA (I/DD) industry, specifically with organizations that want to keep up with technology trends. Here...

February 5, 2020 | By: iCM Team

Person-Centered Staff Assessments Create Person-Centered Service

Image Courtesy: RISE Services A safety net, like a chain, is only as strong as its weakest link. In any long term supports and services organization, the safety net under...

January 28, 2020 | By: iCM Team

Why are there so many different system standards for EHR?

Standards are the basis on which effective policies are built in any organization or system. Globally, health systems are built by workable and acceptable standards. The quality of services received...

January 24, 2020 | By: iCM Team

LTSS Billing Countdown for Maryland’s DDA Providers

Maryland’s Developmental Disabilities Administration (DDA) which comes under MD Department of Health is currently undergoing a transition pertaining to the Medicaid services and billing methods for organizations providing Long-Term Services...

January 17, 2020 | By: iCM Team

Six things Assisted Living Facilities can do to Avoid Citations during State Inspections

Providing assisted living and senior care facilities to residents come with a huge responsibility for effectively managing their emotional, physical and psychological well-being. As such, it is a regulated industry....

January 13, 2020 | By: iCM Team

Challenges and Opportunities in Interoperability between Pharmacies and providers of Long Term Services & Supports

You might think that by this third decade of the 21st Century, the computer systems of any long term services and supports organization could talk seamlessly, reliably, and securely to any...

January 10, 2020 | By: iCM Team

2019 – Year in Review

With 2020 off to a good start we thought we’d take a look back and share 5 major milestones we achieved last year. 1- Thousand Sites Target Crossed: We crossed...

January 6, 2020 | By: iCM Team

How Long Term Services & Supports Organizations Can Protect Themselves against Data Security Breaches

Cybersecurity incidents are a growing threat to all organizations, and that includes providers working in Long Term Services & Supports. In this brief article, we’ll first look at a few...

January 3, 2020 | By: iCM Team

The New Care Tracker is Here

Direct Support Professionals (DSP’s) have one of the most important jobs on the planet.  The new Care Tracker helps streamline their daily tasks and gives them a simple way to...

October 31, 2019 | By: iCM Team

LTSS billing starts July 2020, but don’t worry…

With iCM you’ll be able to… Create a Person-Centered Planning workflow for your staff to stay on top of the Person-Centered Planning (PCP) process, ensuring there is no interruption in...

October 4, 2019 | By: iCM Team

How Much Does EHR Software Cost?

Maintaining electronic health records (EHR) for individuals in your care provides a number of benefits both to those individuals and your care facility. EHR software helps you improve care through...

October 9, 2018 | By: iCM Team

Are Outdated Systems Hurting Your Long-Term Care Facility?

The number of people requiring long-term care is expected to almost double, from 15 million in 2000 to 27 million in 2050.¹ However, 83 percent of long-term care facilities indicated that...

September 25, 2018 | By: iCM Team

Immediate Steps to Take if You Have a COVID-19 Case in Your Assisted Living Facility

As COVID-19 cases sweep across the nation, the most vulnerable groups have been identified as older adults—65 years and older—and those with underlying medical conditions. Consequently, nursing homes, assisted living...

June 22, 2020 | By: kamals

Preparing for State Inspection/Surveys for Immediate Care Facilities and Living Centers

To ensure immediate care facilities (like assisted living facilities and state-supported living centers) are complying with state and federally mandated regulations, there are annual—and in some states, semiannual—inspections or “surveys”.  ...

June 19, 2020 | By: kamals

Working round-the-clock to provide support during COVID-19

At this unprecedented challenging time of crisis for the world, our country, and notably providers of long term services and supports, we would like to take a moment to remind...

March 25, 2020 | By: iCM Team

How eMAR Helps Reduce Medication Errors

Administering medications without a proper electronic system is usually one of the most stressful tasks for direct support professionals, especially when they have to pass a large number of meds...

February 21, 2020 | By: iCM Team

The Advantages of Wearable Technology in Assisted Living

Wearable technology has been an accelerating market trend throughout our culture, and these devices have obvious — and not so obvious — uses in assisted living settings as well. With...

February 19, 2020 | By: kamals

Immediate Steps to Take if You Have a COVID-19 Case in Your Assisted Living Facility

As COVID-19 cases sweep across the nation, the most vulnerable groups have been identified as older adults—65 years and older—and those with underlying medical conditions. Consequently, nursing homes, assisted living...

June 22, 2020 | By: kamals

Is your agency on top of Attendance and Billing during COVID-19

With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about two...

June 5, 2020 | By: kamals

Implementing Electronic Documentation like a Pro

Getting optimal benefit out of any software system requires careful planning and direction. We've compiled a quick reference checklist for you to get the most out of your electronic documentation...

May 18, 2020 | By: iCM Team

Video Conversation with Christine Larsen, Chief Strategy Officer at The Arc of Central Chesapeake Region

Conversation with Christine Larsen, Chief Strategy Officer at The Arc of Central Chesapeake Region. Christine shares insights on how her organization is staying productive during COVID-19 using iCM. The Arc...

May 18, 2020 | By: iCM Team

Is your i/DD agency equipped to do remote work?

Remote Work is Here to Stay: This COVID-19 pandemic has pushed organizations to switch to remote working models. There have been numerous studies on how remote workers are more productive...

May 13, 2020 | By: iCM Team

Video Conversation with Robert Baynard – COO of Family Service Foundation, Inc.

Interview with Robert Baynard – COO of Family Service Foundation, Inc. In this video, we’ve interviewed Rob Baynard, the COO of Family Service Foundation (FSF), a Maryland based DDA. FSF...

May 5, 2020 | By: iCM Team

Video Conversation with David Greenberg – CEO, The League for People with Disabilities

Interview with David Greenberg, President & CEO of The League for People with Disabilities: The League is a Baltimore, Maryland based DDA. In this interview, David shares some insights on...

April 22, 2020 | By: iCM Team

Industry Resources Links for COVID-19

Centers for Disease Control (CDC) CDC Updates CDC Website FAQ CDC Strategies to Prevent the Spread of COVID-19 in Long Term Care Facilities (LTCF) Reducing community transmission Healthcare Professional Resources...

April 20, 2020 | By: iCM Team

COVID-19 Essential Worker Recognition Fund

Here at iCM we are constantly amazed at the work that your essential frontline workers do every day, especially in these hard times. In April we established iCareManager’s COVID-19 Essential...

April 20, 2020 | By: iCM Team

CareTracker and eMAR modules are in full action during COVID-19

With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about two...

April 16, 2020 | By: iCM Team

Keep your Employees Productive at Home During COVID-19 using iCM

With governors of different states issuing stay-at-home orders to control and prevent the spread of coronavirus cases, providers servicing the i/DD industry are also adjusting their staff roles. Since people...

April 10, 2020 | By: iCM Team

Working round-the-clock to provide support during COVID-19

At this unprecedented challenging time of crisis for the world, our country, and notably providers of long term services and supports, we would like to take a moment to remind...

March 25, 2020 | By: iCM Team

Video Conversation with Christine Larsen, Chief Strategy Officer at The Arc of Central Chesapeake Region

Conversation with Christine Larsen, Chief Strategy Officer at The Arc of Central Chesapeake Region. Christine shares insights on how her organization is staying productive during COVID-19 using iCM. The Arc...

May 18, 2020 | By: iCM Team

Video Conversation with Robert Baynard – COO of Family Service Foundation, Inc.

Interview with Robert Baynard – COO of Family Service Foundation, Inc. In this video, we’ve interviewed Rob Baynard, the COO of Family Service Foundation (FSF), a Maryland based DDA. FSF...

May 5, 2020 | By: iCM Team

Video Conversation with Lisa Ackerman – Director of Quality Assurance, Richcroft Inc.

Interview with Lisa Ackerman, Director of QA at Richcroft Inc. In this video, we've interviewed Lisa Ackerman, the Director of QA at Richcroft Inc. a Maryland based DDA. Lisa has...

April 24, 2020 | By: iCM Team

Video Conversation with David Greenberg – CEO, The League for People with Disabilities

Interview with David Greenberg, President & CEO of The League for People with Disabilities: The League is a Baltimore, Maryland based DDA. In this interview, David shares some insights on...

April 22, 2020 | By: iCM Team

Introducing iCM’s Updated Mobile App

We're delighted to announce that we're releasing a new version of iCM's mobile app to make your work life even easier. It is now available in both Android and iOS...

June 29, 2020 | By: kamals

How Often Activities for Daily Living Should Be Assessed and What You Need to Know

As a provider working in the i/DD / DDA industry, you know just how important it is to manage ADLs for the people that you serve. ADLs, or activities for...

June 29, 2020 | By: kamals

Is your agency on top of Attendance and Billing during COVID-19

With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about two...

June 5, 2020 | By: kamals

Implementing Electronic Documentation like a Pro

Getting optimal benefit out of any software system requires careful planning and direction. We've compiled a quick reference checklist for you to get the most out of your electronic documentation...

May 18, 2020 | By: iCM Team

Video Conversation with Christine Larsen, Chief Strategy Officer at The Arc of Central Chesapeake Region

Conversation with Christine Larsen, Chief Strategy Officer at The Arc of Central Chesapeake Region. Christine shares insights on how her organization is staying productive during COVID-19 using iCM. The Arc...

May 18, 2020 | By: iCM Team

Is your i/DD agency equipped to do remote work?

Remote Work is Here to Stay: This COVID-19 pandemic has pushed organizations to switch to remote working models. There have been numerous studies on how remote workers are more productive...

May 13, 2020 | By: iCM Team

Skeptical about remote onboarding? Think again.

The need for having a strong digital software backbone for your organization has never been more evident than in these troubling times. We have agencies coming to us for assistance...

May 7, 2020 | By: iCM Team

Video Conversation with Robert Baynard – COO of Family Service Foundation, Inc.

Interview with Robert Baynard – COO of Family Service Foundation, Inc. In this video, we’ve interviewed Rob Baynard, the COO of Family Service Foundation (FSF), a Maryland based DDA. FSF...

May 5, 2020 | By: iCM Team

Is Your EHR Vendor Ready for Person Centered Planning?

Person-Centered Planning (PCP) as a modality for organizing I/DD agencies has been gaining traction among both facilitators and executives. As the name suggests, it’s a process controlled and directed by...

May 4, 2020 | By: iCM Team

Video Conversation with Lisa Ackerman – Director of Quality Assurance, Richcroft Inc.

Interview with Lisa Ackerman, Director of QA at Richcroft Inc. In this video, we've interviewed Lisa Ackerman, the Director of QA at Richcroft Inc. a Maryland based DDA. Lisa has...

April 24, 2020 | By: iCM Team

Video Conversation with David Greenberg – CEO, The League for People with Disabilities

Interview with David Greenberg, President & CEO of The League for People with Disabilities: The League is a Baltimore, Maryland based DDA. In this interview, David shares some insights on...

April 22, 2020 | By: iCM Team

CareTracker and eMAR modules are in full action during COVID-19

With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about two...

April 16, 2020 | By: iCM Team

Keep your Employees Productive at Home During COVID-19 using iCM

With governors of different states issuing stay-at-home orders to control and prevent the spread of coronavirus cases, providers servicing the i/DD industry are also adjusting their staff roles. Since people...

April 10, 2020 | By: iCM Team

Why States Are Adopting MLTSS

Managed Long Term Services and Supports (MLTSS) refers to the delivery of long term services and supports through capitated Medicaid managed programs. Increasing numbers of states are using MLTSS as...

March 30, 2020 | By: iCM Team

The Right Software System is Almost Like Getting Another Income Stream

Organizations and their executives serving the needs of people with intellectual or developmental disabilities (IDD) have many compelling reasons to implement a good software solution  — efficient data capture, data...

March 3, 2020 | By: iCM Team

How eMAR Helps Reduce Medication Errors

Administering medications without a proper electronic system is usually one of the most stressful tasks for direct support professionals, especially when they have to pass a large number of meds...

February 21, 2020 | By: iCM Team

The Advantages of Wearable Technology in Assisted Living

Wearable technology has been an accelerating market trend throughout our culture, and these devices have obvious — and not so obvious — uses in assisted living settings as well. With...

February 19, 2020 | By: kamals

Why are there so many different system standards for EHR?

Standards are the basis on which effective policies are built in any organization or system. Globally, health systems are built by workable and acceptable standards. The quality of services received...

January 24, 2020 | By: iCM Team

LTSS Billing Countdown for Maryland’s DDA Providers

Maryland’s Developmental Disabilities Administration (DDA) which comes under MD Department of Health is currently undergoing a transition pertaining to the Medicaid services and billing methods for organizations providing Long-Term Services...

January 17, 2020 | By: iCM Team

Six things Assisted Living Facilities can do to Avoid Citations during State Inspections

Providing assisted living and senior care facilities to residents come with a huge responsibility for effectively managing their emotional, physical and psychological well-being. As such, it is a regulated industry....

January 13, 2020 | By: iCM Team

Challenges and Opportunities in Interoperability between Pharmacies and providers of Long Term Services & Supports

You might think that by this third decade of the 21st Century, the computer systems of any long term services and supports organization could talk seamlessly, reliably, and securely to any...

January 10, 2020 | By: iCM Team

How Long Term Services & Supports Organizations Can Protect Themselves against Data Security Breaches

Cybersecurity incidents are a growing threat to all organizations, and that includes providers working in Long Term Services & Supports. In this brief article, we’ll first look at a few...

January 3, 2020 | By: iCM Team

LTSS billing starts July 2020, but don’t worry…

With iCM you’ll be able to… Create a Person-Centered Planning workflow for your staff to stay on top of the Person-Centered Planning (PCP) process, ensuring there is no interruption in...

October 4, 2019 | By: iCM Team

How Much Does EHR Software Cost?

Maintaining electronic health records (EHR) for individuals in your care provides a number of benefits both to those individuals and your care facility. EHR software helps you improve care through...

October 9, 2018 | By: iCM Team

Are Outdated Systems Hurting Your Long-Term Care Facility?

The number of people requiring long-term care is expected to almost double, from 15 million in 2000 to 27 million in 2050.¹ However, 83 percent of long-term care facilities indicated that...

September 25, 2018 | By: iCM Team

Introducing iCM’s Updated Mobile App

We're delighted to announce that we're releasing a new version of iCM's mobile app to make your work life even easier. It is now available in both Android and iOS...

June 29, 2020 | By: kamals

How Often Activities for Daily Living Should Be Assessed and What You Need to Know

As a provider working in the i/DD / DDA industry, you know just how important it is to manage ADLs for the people that you serve. ADLs, or activities for...

June 29, 2020 | By: kamals

Get referrals for Psych Services & add Functional Assessments using iCM

One of the recent modules we've added is for getting referrals for Psych Services. Here are some of the different aspects of it: Referral for Psych Services: With this enhancement,...

June 8, 2020 | By: kamals

Implementing Electronic Documentation like a Pro

Getting optimal benefit out of any software system requires careful planning and direction. We've compiled a quick reference checklist for you to get the most out of your electronic documentation...

May 18, 2020 | By: iCM Team

Is your i/DD agency equipped to do remote work?

Remote Work is Here to Stay: This COVID-19 pandemic has pushed organizations to switch to remote working models. There have been numerous studies on how remote workers are more productive...

May 13, 2020 | By: iCM Team

Is Your EHR Vendor Ready for Person Centered Planning?

Person-Centered Planning (PCP) as a modality for organizing I/DD agencies has been gaining traction among both facilitators and executives. As the name suggests, it’s a process controlled and directed by...

May 4, 2020 | By: iCM Team

Industry Resources Links for COVID-19

Centers for Disease Control (CDC) CDC Updates CDC Website FAQ CDC Strategies to Prevent the Spread of COVID-19 in Long Term Care Facilities (LTCF) Reducing community transmission Healthcare Professional Resources...

April 20, 2020 | By: iCM Team

Keep your Employees Productive at Home During COVID-19 using iCM

With governors of different states issuing stay-at-home orders to control and prevent the spread of coronavirus cases, providers servicing the i/DD industry are also adjusting their staff roles. Since people...

April 10, 2020 | By: iCM Team

Why States Are Adopting MLTSS

Managed Long Term Services and Supports (MLTSS) refers to the delivery of long term services and supports through capitated Medicaid managed programs. Increasing numbers of states are using MLTSS as...

March 30, 2020 | By: iCM Team

Working round-the-clock to provide support during COVID-19

At this unprecedented challenging time of crisis for the world, our country, and notably providers of long term services and supports, we would like to take a moment to remind...

March 25, 2020 | By: iCM Team

The Right Software System is Almost Like Getting Another Income Stream

Organizations and their executives serving the needs of people with intellectual or developmental disabilities (IDD) have many compelling reasons to implement a good software solution  — efficient data capture, data...

March 3, 2020 | By: iCM Team

How eMAR Helps Reduce Medication Errors

Administering medications without a proper electronic system is usually one of the most stressful tasks for direct support professionals, especially when they have to pass a large number of meds...

February 21, 2020 | By: iCM Team

Introducing iCM’s Updated Mobile App

We're delighted to announce that we're releasing a new version of iCM's mobile app to make your work life even easier. It is now available in both Android and iOS...

June 29, 2020 | By: kamals

Get referrals for Psych Services & add Functional Assessments using iCM

One of the recent modules we've added is for getting referrals for Psych Services. Here are some of the different aspects of it: Referral for Psych Services: With this enhancement,...

June 8, 2020 | By: kamals

Is your agency on top of Attendance and Billing during COVID-19

With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about two...

June 5, 2020 | By: kamals

New CareTracker Permissions and other recent software updates

New CareTracker Permissions Our new CareTracker Permissions will allow you to decide whether certain roles of staff have access to view Care Tracker services for programs to which they are...

June 3, 2020 | By: kamals

Is your i/DD agency equipped to do remote work?

Remote Work is Here to Stay: This COVID-19 pandemic has pushed organizations to switch to remote working models. There have been numerous studies on how remote workers are more productive...

May 13, 2020 | By: iCM Team

Skeptical about remote onboarding? Think again.

The need for having a strong digital software backbone for your organization has never been more evident than in these troubling times. We have agencies coming to us for assistance...

May 7, 2020 | By: iCM Team

Is Your EHR Vendor Ready for Person Centered Planning?

Person-Centered Planning (PCP) as a modality for organizing I/DD agencies has been gaining traction among both facilitators and executives. As the name suggests, it’s a process controlled and directed by...

May 4, 2020 | By: iCM Team

CareTracker and eMAR modules are in full action during COVID-19

With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about two...

April 16, 2020 | By: iCM Team

Keep your Employees Productive at Home During COVID-19 using iCM

With governors of different states issuing stay-at-home orders to control and prevent the spread of coronavirus cases, providers servicing the i/DD industry are also adjusting their staff roles. Since people...

April 10, 2020 | By: iCM Team

Working round-the-clock to provide support during COVID-19

At this unprecedented challenging time of crisis for the world, our country, and notably providers of long term services and supports, we would like to take a moment to remind...

March 25, 2020 | By: iCM Team

Why are DDA Providers Switching to iCM?

Over the past few years, iCM has been gaining a lot of popularity in the DDA (I/DD) industry, specifically with organizations that want to keep up with technology trends. Here...

February 5, 2020 | By: iCM Team

2019 – Year in Review

With 2020 off to a good start we thought we’d take a look back and share 5 major milestones we achieved last year. 1- Thousand Sites Target Crossed: We crossed...

January 6, 2020 | By: iCM Team

The New Care Tracker is Here

Direct Support Professionals (DSP’s) have one of the most important jobs on the planet.  The new Care Tracker helps streamline their daily tasks and gives them a simple way to...

October 31, 2019 | By: iCM Team

Why are there so many different system standards for EHR?

Standards are the basis on which effective policies are built in any organization or system. Globally, health systems are built by workable and acceptable standards. The quality of services received...

January 24, 2020 | By: iCM Team

How Long Term Services & Supports Organizations Can Protect Themselves against Data Security Breaches

Cybersecurity incidents are a growing threat to all organizations, and that includes providers working in Long Term Services & Supports. In this brief article, we’ll first look at a few...

January 3, 2020 | By: iCM Team

Person-Centered Staff Assessments Create Person-Centered Service

Image Courtesy: RISE Services A safety net, like a chain, is only as strong as its weakest link. In any long term supports and services organization, the safety net under...

January 28, 2020 | By: iCM Team

Implementing Electronic Documentation like a Pro

Getting optimal benefit out of any software system requires careful planning and direction. We've compiled a quick reference checklist for you to get the most out of your electronic documentation...

May 18, 2020 | By: iCM Team

Why States Are Adopting MLTSS

Managed Long Term Services and Supports (MLTSS) refers to the delivery of long term services and supports through capitated Medicaid managed programs. Increasing numbers of states are using MLTSS as...

March 30, 2020 | By: iCM Team

The Right Software System is Almost Like Getting Another Income Stream

Organizations and their executives serving the needs of people with intellectual or developmental disabilities (IDD) have many compelling reasons to implement a good software solution  — efficient data capture, data...

March 3, 2020 | By: iCM Team

Why are there so many different system standards for EHR?

Standards are the basis on which effective policies are built in any organization or system. Globally, health systems are built by workable and acceptable standards. The quality of services received...

January 24, 2020 | By: iCM Team

LTSS Billing Countdown for Maryland’s DDA Providers

Maryland’s Developmental Disabilities Administration (DDA) which comes under MD Department of Health is currently undergoing a transition pertaining to the Medicaid services and billing methods for organizations providing Long-Term Services...

January 17, 2020 | By: iCM Team

Six things Assisted Living Facilities can do to Avoid Citations during State Inspections

Providing assisted living and senior care facilities to residents come with a huge responsibility for effectively managing their emotional, physical and psychological well-being. As such, it is a regulated industry....

January 13, 2020 | By: iCM Team

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