Latest news, updates and hand-picked resources.
In the world of Intellectual and Developmental Disabilities (IDD) service, where every individual has unique needs, outdated EHR systems are becoming a critical challenge that’s slowing down service providers in...
Person-Centered Planning can be beautiful or it can be a headache based on what systems you have in place to manage it for your agency. Here at iCM – we...
More and more, it’s becoming important for IDD/DDA, long-term care and assisted living providers to move their records management to an electronic health records (EHR) software platform. EHR software using...
Going through licensing audits can be a daunting task, but not with iCareManager on your side. We sat down with Tricia Timmons, Director of Quality Services at Bello Machre, an...
Maryland is working on transitioning the DDA community of providers from the old PCIS2 system to the new LTSS Maryland. While the target date for all providers to be fully...
If you are using a software system like iCareManager, chances are you have data at your fingertips. But are you using it every day to effectively manage your organization?...
Choosing the right EHR system can be tough. This 14-step checklist will make it simpler. The COVID-19 pandemic has taken a disproportionate toll on organizations supporting people with intellectual...
More companies today are embracing individuals with intellectual or developmental disabilities (IDDs) and have found that they’ve had a positive influence on not only the company’s bottom line, but...
Great news! iCM had our first upload to LTSS yesterday with one of our customers in the pilot group of Development Disability Software. We are now officially integrated with...
Creating a safe and healthy environment for individuals with intellectual and/or developmental disabilities is paramount for their growth and happiness as well as for ensuring your group home’s success. So...
Covid-19 has changed virtually every aspect of our lives, from the way we socialize with loved ones to the way we work. New research from this unprecedented era has...
Implementing a new software system is an organizational change, and change is hard. Here are 5 steps to take to achieve success with implementing a new software system with your...
While the 21st Century Cures Act was put in place back in 2016, there have since been new changes that have a significant impact on healthcare agencies and providers, like...
Owning an assisted living facility takes a whole lot of work and money to ensure residents are happy with the level of care they’re receiving. Things like room and board,...
As you know, we’re continuously improving our software to make the experience better for you, your teams, and the people you serve. We’re excited to share some recent system updates...
We’re delighted to announce that we’re releasing a new version of iCM’s mobile app to make your work life even easier. It is now available in both Android and...
As a provider working in the i/DD / DDA industry, you know just how important it is to manage ADLs for the people that you serve. ADLs, or activities...
As COVID-19 cases sweep across the nation, the most vulnerable groups have been identified as older adults—65 years and older—and those with underlying medical conditions. Consequently, nursing homes, assisted...
To ensure immediate care facilities (like assisted living facilities and state-supported living centers) are complying with state and federally mandated regulations, there are annual—and in some states, semiannual—inspections or...
One of the recent modules we’ve added is for getting referrals for Psych Services. Here are some of the different aspects of it: Referral for Psych Services: With this enhancement,...
With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about...
New CareTracker Permissions Our new CareTracker Permissions will allow you to decide whether certain roles of staff have access to view Care Tracker services for programs to which they are...
Getting optimal benefit out of any software system requires careful planning and direction. We’ve compiled a quick reference checklist for you to get the most out of your electronic documentation...
Conversation with Christine Larsen, Chief Strategy Officer at The Arc of Central Chesapeake Region. Christine shares insights on how her organization is staying productive during COVID-19 using iCM. The Arc...
Remote Work is Here to Stay: This COVID-19 pandemic has pushed organizations to switch to remote working models. There have been numerous studies on how remote workers are more productive...
The need for having a strong digital software backbone for your organization has never been more evident than in these troubling times. We have agencies coming to us for assistance...
Interview with Robert Baynard – COO of Family Service Foundation, Inc. In this video, we’ve interviewed Rob Baynard, the COO of Family Service Foundation (FSF), a Maryland based DDA. FSF...
Person-Centered Planning (PCP) as a modality for organizing I/DD agencies has been gaining traction among both facilitators and executives. As the name suggests, it’s a process controlled and directed by...
Interview with Lisa Ackerman, Director of QA at Richcroft Inc. In this video, we’ve interviewed Lisa Ackerman, the Director of QA at Richcroft Inc. a Maryland based DDA. Lisa has...
Interview with David Greenberg, President & CEO of The League for People with Disabilities: The League is a Baltimore, Maryland based DDA. In this interview, David shares some insights on...
Centers for Disease Control (CDC) CDC Updates CDC Website FAQ CDC Reducing community transmission Healthcare Professional Resources Examples of Transmission Based Precautions and Signs for posting outside resident rooms National...
Here at iCM we are constantly amazed at the work that your essential frontline workers do every day, especially in these hard times. In April we established iCareManager’s COVID-19 Essential...
With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about...
With governors of different states issuing stay-at-home orders to control and prevent the spread of coronavirus cases, providers servicing the i/DD industry are also adjusting their staff roles. Since people...
Managed Long Term Services and Supports (MLTSS) refers to the delivery of long term services and supports through capitated Medicaid managed programs. Increasing numbers of states are using MLTSS as...
At this unprecedented challenging time of crisis for the world, our country, and notably providers of long term services and supports, we would like to take a moment to remind...
Organizations and their executives serving the needs of people with intellectual or developmental disabilities (IDD) have many compelling reasons to implement a good software solution — efficient data capture, data...
Administering medications without a proper electronic system is usually one of the most stressful tasks for direct support professionals, especially when they have to pass a large number of meds...
Wearable technology has been an accelerating market trend throughout our culture, and these devices have obvious — and not so obvious — uses in assisted living settings as well. With...
Over the past few years, iCM has been gaining a lot of popularity in the DDA (I/DD) industry, specifically with organizations that want to keep up with technology trends. Here...
Image Courtesy: RISE Services A safety net, like a chain, is only as strong as its weakest link. In any long term supports and services organization, the safety net under...
Standards are the basis on which effective policies are built in any organization or system. Globally, health systems are built by workable and acceptable standards. The quality of services received...
Maryland’s Developmental Disabilities Administration (DDA) which comes under MD Department of Health is currently undergoing a transition pertaining to the Medicaid services and billing methods for organizations providing Long-Term Services...
Providing assisted living and senior care facilities to residents come with a huge responsibility for effectively managing their emotional, physical and psychological well-being. As such, it is a regulated industry....
You might think that by this third decade of the 21st Century, the computer systems of any long term services and supports organization could talk seamlessly, reliably, and securely to any...
With 2020 off to a good start we thought we’d take a look back and share 5 major milestones we achieved last year. 1- Thousand Sites Target Crossed: We crossed...
Cybersecurity incidents are a growing threat to all organizations, and that includes providers working in Long Term Services & Supports. In this brief article, we’ll first look at a few...
Direct Support Professionals (DSP’s) have one of the most important jobs on the planet. The new Care Tracker helps streamline their daily tasks and gives them a simple way to...
With iCM you’ll be able to… Create a Person-Centered Planning workflow for your staff to stay on top of the Person-Centered Planning (PCP) process, ensuring there is no interruption in...
Maintaining electronic health records (EHR) for individuals in your care provides a number of benefits both to those individuals and your care facility. Long Term Care EHR software helps you...
The number of people requiring long-term care is expected to almost double, from 15 million in 2000 to 27 million in 2050.¹ However, 83 percent of long-term care facilities indicated that...
In the world of Intellectual and Developmental Disabilities (IDD) service, where every individual has unique needs, outdated EHR systems are becoming a critical challenge that’s slowing down service providers in...
Person-Centered Planning can be beautiful or it can be a headache based on what systems you have in place to manage it for your agency. Here at iCM – we...
More and more, it’s becoming important for IDD/DDA, long-term care and assisted living providers to move their records management to an electronic health records (EHR) software platform. EHR software using...
Going through licensing audits can be a daunting task, but not with iCareManager on your side. We sat down with Tricia Timmons, Director of Quality Services at Bello Machre, an...
Owning an assisted living facility takes a whole lot of work and money to ensure residents are happy with the level of care they’re receiving. Things like room and board,...
As COVID-19 cases sweep across the nation, the most vulnerable groups have been identified as older adults—65 years and older—and those with underlying medical conditions. Consequently, nursing homes, assisted...
To ensure immediate care facilities (like assisted living facilities and state-supported living centers) are complying with state and federally mandated regulations, there are annual—and in some states, semiannual—inspections or...
At this unprecedented challenging time of crisis for the world, our country, and notably providers of long term services and supports, we would like to take a moment to remind...
Administering medications without a proper electronic system is usually one of the most stressful tasks for direct support professionals, especially when they have to pass a large number of meds...
Wearable technology has been an accelerating market trend throughout our culture, and these devices have obvious — and not so obvious — uses in assisted living settings as well. With...
Covid-19 has changed virtually every aspect of our lives, from the way we socialize with loved ones to the way we work. New research from this unprecedented era has...
As COVID-19 cases sweep across the nation, the most vulnerable groups have been identified as older adults—65 years and older—and those with underlying medical conditions. Consequently, nursing homes, assisted...
With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about...
Getting optimal benefit out of any software system requires careful planning and direction. We’ve compiled a quick reference checklist for you to get the most out of your electronic documentation...
Conversation with Christine Larsen, Chief Strategy Officer at The Arc of Central Chesapeake Region. Christine shares insights on how her organization is staying productive during COVID-19 using iCM. The Arc...
Remote Work is Here to Stay: This COVID-19 pandemic has pushed organizations to switch to remote working models. There have been numerous studies on how remote workers are more productive...
Interview with Robert Baynard – COO of Family Service Foundation, Inc. In this video, we’ve interviewed Rob Baynard, the COO of Family Service Foundation (FSF), a Maryland based DDA. FSF...
Interview with David Greenberg, President & CEO of The League for People with Disabilities: The League is a Baltimore, Maryland based DDA. In this interview, David shares some insights on...
Centers for Disease Control (CDC) CDC Updates CDC Website FAQ CDC Reducing community transmission Healthcare Professional Resources Examples of Transmission Based Precautions and Signs for posting outside resident rooms National...
Here at iCM we are constantly amazed at the work that your essential frontline workers do every day, especially in these hard times. In April we established iCareManager’s COVID-19 Essential...
With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about...
With governors of different states issuing stay-at-home orders to control and prevent the spread of coronavirus cases, providers servicing the i/DD industry are also adjusting their staff roles. Since people...
At this unprecedented challenging time of crisis for the world, our country, and notably providers of long term services and supports, we would like to take a moment to remind...
Conversation with Christine Larsen, Chief Strategy Officer at The Arc of Central Chesapeake Region. Christine shares insights on how her organization is staying productive during COVID-19 using iCM. The Arc...
Interview with Robert Baynard – COO of Family Service Foundation, Inc. In this video, we’ve interviewed Rob Baynard, the COO of Family Service Foundation (FSF), a Maryland based DDA. FSF...
Interview with Lisa Ackerman, Director of QA at Richcroft Inc. In this video, we’ve interviewed Lisa Ackerman, the Director of QA at Richcroft Inc. a Maryland based DDA. Lisa has...
Interview with David Greenberg, President & CEO of The League for People with Disabilities: The League is a Baltimore, Maryland based DDA. In this interview, David shares some insights on...
Person-Centered Planning can be beautiful or it can be a headache based on what systems you have in place to manage it for your agency. Here at iCM – we...
More and more, it’s becoming important for IDD/DDA, long-term care and assisted living providers to move their records management to an electronic health records (EHR) software platform. EHR software using...
Going through licensing audits can be a daunting task, but not with iCareManager on your side. We sat down with Tricia Timmons, Director of Quality Services at Bello Machre, an...
If you are using a software system like iCareManager, chances are you have data at your fingertips. But are you using it every day to effectively manage your organization?...
Choosing the right EHR system can be tough. This 14-step checklist will make it simpler. The COVID-19 pandemic has taken a disproportionate toll on organizations supporting people with intellectual...
Implementing a new software system is an organizational change, and change is hard. Here are 5 steps to take to achieve success with implementing a new software system with your...
While the 21st Century Cures Act was put in place back in 2016, there have since been new changes that have a significant impact on healthcare agencies and providers, like...
We’re delighted to announce that we’re releasing a new version of iCM’s mobile app to make your work life even easier. It is now available in both Android and...
As a provider working in the i/DD / DDA industry, you know just how important it is to manage ADLs for the people that you serve. ADLs, or activities...
With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about...
Getting optimal benefit out of any software system requires careful planning and direction. We’ve compiled a quick reference checklist for you to get the most out of your electronic documentation...
Conversation with Christine Larsen, Chief Strategy Officer at The Arc of Central Chesapeake Region. Christine shares insights on how her organization is staying productive during COVID-19 using iCM. The Arc...
Remote Work is Here to Stay: This COVID-19 pandemic has pushed organizations to switch to remote working models. There have been numerous studies on how remote workers are more productive...
The need for having a strong digital software backbone for your organization has never been more evident than in these troubling times. We have agencies coming to us for assistance...
Interview with Robert Baynard – COO of Family Service Foundation, Inc. In this video, we’ve interviewed Rob Baynard, the COO of Family Service Foundation (FSF), a Maryland based DDA. FSF...
Person-Centered Planning (PCP) as a modality for organizing I/DD agencies has been gaining traction among both facilitators and executives. As the name suggests, it’s a process controlled and directed by...
Interview with Lisa Ackerman, Director of QA at Richcroft Inc. In this video, we’ve interviewed Lisa Ackerman, the Director of QA at Richcroft Inc. a Maryland based DDA. Lisa has...
Interview with David Greenberg, President & CEO of The League for People with Disabilities: The League is a Baltimore, Maryland based DDA. In this interview, David shares some insights on...
With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about...
With governors of different states issuing stay-at-home orders to control and prevent the spread of coronavirus cases, providers servicing the i/DD industry are also adjusting their staff roles. Since people...
Managed Long Term Services and Supports (MLTSS) refers to the delivery of long term services and supports through capitated Medicaid managed programs. Increasing numbers of states are using MLTSS as...
Organizations and their executives serving the needs of people with intellectual or developmental disabilities (IDD) have many compelling reasons to implement a good software solution — efficient data capture, data...
Administering medications without a proper electronic system is usually one of the most stressful tasks for direct support professionals, especially when they have to pass a large number of meds...
Wearable technology has been an accelerating market trend throughout our culture, and these devices have obvious — and not so obvious — uses in assisted living settings as well. With...
Standards are the basis on which effective policies are built in any organization or system. Globally, health systems are built by workable and acceptable standards. The quality of services received...
Maryland’s Developmental Disabilities Administration (DDA) which comes under MD Department of Health is currently undergoing a transition pertaining to the Medicaid services and billing methods for organizations providing Long-Term Services...
Providing assisted living and senior care facilities to residents come with a huge responsibility for effectively managing their emotional, physical and psychological well-being. As such, it is a regulated industry....
You might think that by this third decade of the 21st Century, the computer systems of any long term services and supports organization could talk seamlessly, reliably, and securely to any...
Cybersecurity incidents are a growing threat to all organizations, and that includes providers working in Long Term Services & Supports. In this brief article, we’ll first look at a few...
With iCM you’ll be able to… Create a Person-Centered Planning workflow for your staff to stay on top of the Person-Centered Planning (PCP) process, ensuring there is no interruption in...
Maintaining electronic health records (EHR) for individuals in your care provides a number of benefits both to those individuals and your care facility. Long Term Care EHR software helps you...
The number of people requiring long-term care is expected to almost double, from 15 million in 2000 to 27 million in 2050.¹ However, 83 percent of long-term care facilities indicated that...
In the world of Intellectual and Developmental Disabilities (IDD) service, where every individual has unique needs, outdated EHR systems are becoming a critical challenge that’s slowing down service providers in...
Person-Centered Planning can be beautiful or it can be a headache based on what systems you have in place to manage it for your agency. Here at iCM – we...
More and more, it’s becoming important for IDD/DDA, long-term care and assisted living providers to move their records management to an electronic health records (EHR) software platform. EHR software using...
Going through licensing audits can be a daunting task, but not with iCareManager on your side. We sat down with Tricia Timmons, Director of Quality Services at Bello Machre, an...
Maryland is working on transitioning the DDA community of providers from the old PCIS2 system to the new LTSS Maryland. While the target date for all providers to be fully...
If you are using a software system like iCareManager, chances are you have data at your fingertips. But are you using it every day to effectively manage your organization?...
Choosing the right EHR system can be tough. This 14-step checklist will make it simpler. The COVID-19 pandemic has taken a disproportionate toll on organizations supporting people with intellectual...
More companies today are embracing individuals with intellectual or developmental disabilities (IDDs) and have found that they’ve had a positive influence on not only the company’s bottom line, but...
Great news! iCM had our first upload to LTSS yesterday with one of our customers in the pilot group of Development Disability Software. We are now officially integrated with...
Creating a safe and healthy environment for individuals with intellectual and/or developmental disabilities is paramount for their growth and happiness as well as for ensuring your group home’s success. So...
Covid-19 has changed virtually every aspect of our lives, from the way we socialize with loved ones to the way we work. New research from this unprecedented era has...
Implementing a new software system is an organizational change, and change is hard. Here are 5 steps to take to achieve success with implementing a new software system with your...
While the 21st Century Cures Act was put in place back in 2016, there have since been new changes that have a significant impact on healthcare agencies and providers, like...
We’re delighted to announce that we’re releasing a new version of iCM’s mobile app to make your work life even easier. It is now available in both Android and...
As a provider working in the i/DD / DDA industry, you know just how important it is to manage ADLs for the people that you serve. ADLs, or activities...
One of the recent modules we’ve added is for getting referrals for Psych Services. Here are some of the different aspects of it: Referral for Psych Services: With this enhancement,...
Getting optimal benefit out of any software system requires careful planning and direction. We’ve compiled a quick reference checklist for you to get the most out of your electronic documentation...
Remote Work is Here to Stay: This COVID-19 pandemic has pushed organizations to switch to remote working models. There have been numerous studies on how remote workers are more productive...
Person-Centered Planning (PCP) as a modality for organizing I/DD agencies has been gaining traction among both facilitators and executives. As the name suggests, it’s a process controlled and directed by...
Centers for Disease Control (CDC) CDC Updates CDC Website FAQ CDC Reducing community transmission Healthcare Professional Resources Examples of Transmission Based Precautions and Signs for posting outside resident rooms National...
With governors of different states issuing stay-at-home orders to control and prevent the spread of coronavirus cases, providers servicing the i/DD industry are also adjusting their staff roles. Since people...
Managed Long Term Services and Supports (MLTSS) refers to the delivery of long term services and supports through capitated Medicaid managed programs. Increasing numbers of states are using MLTSS as...
At this unprecedented challenging time of crisis for the world, our country, and notably providers of long term services and supports, we would like to take a moment to remind...
Organizations and their executives serving the needs of people with intellectual or developmental disabilities (IDD) have many compelling reasons to implement a good software solution — efficient data capture, data...
Administering medications without a proper electronic system is usually one of the most stressful tasks for direct support professionals, especially when they have to pass a large number of meds...
Person-Centered Planning can be beautiful or it can be a headache based on what systems you have in place to manage it for your agency. Here at iCM – we...
More and more, it’s becoming important for IDD/DDA, long-term care and assisted living providers to move their records management to an electronic health records (EHR) software platform. EHR software using...
Going through licensing audits can be a daunting task, but not with iCareManager on your side. We sat down with Tricia Timmons, Director of Quality Services at Bello Machre, an...
Maryland is working on transitioning the DDA community of providers from the old PCIS2 system to the new LTSS Maryland. While the target date for all providers to be fully...
If you are using a software system like iCareManager, chances are you have data at your fingertips. But are you using it every day to effectively manage your organization?...
Great news! iCM had our first upload to LTSS yesterday with one of our customers in the pilot group of Development Disability Software. We are now officially integrated with...
As you know, we’re continuously improving our software to make the experience better for you, your teams, and the people you serve. We’re excited to share some recent system updates...
We’re delighted to announce that we’re releasing a new version of iCM’s mobile app to make your work life even easier. It is now available in both Android and...
One of the recent modules we’ve added is for getting referrals for Psych Services. Here are some of the different aspects of it: Referral for Psych Services: With this enhancement,...
With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about...
New CareTracker Permissions Our new CareTracker Permissions will allow you to decide whether certain roles of staff have access to view Care Tracker services for programs to which they are...
Remote Work is Here to Stay: This COVID-19 pandemic has pushed organizations to switch to remote working models. There have been numerous studies on how remote workers are more productive...
The need for having a strong digital software backbone for your organization has never been more evident than in these troubling times. We have agencies coming to us for assistance...
Person-Centered Planning (PCP) as a modality for organizing I/DD agencies has been gaining traction among both facilitators and executives. As the name suggests, it’s a process controlled and directed by...
With a number of our customers moving their staff to remote working positions, there is an increased reliance on iCM to enable productivity. Today we’d like to talk about...
With governors of different states issuing stay-at-home orders to control and prevent the spread of coronavirus cases, providers servicing the i/DD industry are also adjusting their staff roles. Since people...
At this unprecedented challenging time of crisis for the world, our country, and notably providers of long term services and supports, we would like to take a moment to remind...
Over the past few years, iCM has been gaining a lot of popularity in the DDA (I/DD) industry, specifically with organizations that want to keep up with technology trends. Here...
With 2020 off to a good start we thought we’d take a look back and share 5 major milestones we achieved last year. 1- Thousand Sites Target Crossed: We crossed...
Direct Support Professionals (DSP’s) have one of the most important jobs on the planet. The new Care Tracker helps streamline their daily tasks and gives them a simple way to...
Maryland is working on transitioning the DDA community of providers from the old PCIS2 system to the new LTSS Maryland. While the target date for all providers to be fully...
While the 21st Century Cures Act was put in place back in 2016, there have since been new changes that have a significant impact on healthcare agencies and providers, like...
Standards are the basis on which effective policies are built in any organization or system. Globally, health systems are built by workable and acceptable standards. The quality of services received...
Cybersecurity incidents are a growing threat to all organizations, and that includes providers working in Long Term Services & Supports. In this brief article, we’ll first look at a few...
Implementing a new software system is an organizational change, and change is hard. Here are 5 steps to take to achieve success with implementing a new software system with your...
Image Courtesy: RISE Services A safety net, like a chain, is only as strong as its weakest link. In any long term supports and services organization, the safety net under...
Person-Centered Planning can be beautiful or it can be a headache based on what systems you have in place to manage it for your agency. Here at iCM – we...
Going through licensing audits can be a daunting task, but not with iCareManager on your side. We sat down with Tricia Timmons, Director of Quality Services at Bello Machre, an...
Maryland is working on transitioning the DDA community of providers from the old PCIS2 system to the new LTSS Maryland. While the target date for all providers to be fully...
While the 21st Century Cures Act was put in place back in 2016, there have since been new changes that have a significant impact on healthcare agencies and providers, like...
Getting optimal benefit out of any software system requires careful planning and direction. We’ve compiled a quick reference checklist for you to get the most out of your electronic documentation...
Managed Long Term Services and Supports (MLTSS) refers to the delivery of long term services and supports through capitated Medicaid managed programs. Increasing numbers of states are using MLTSS as...
Organizations and their executives serving the needs of people with intellectual or developmental disabilities (IDD) have many compelling reasons to implement a good software solution — efficient data capture, data...
Standards are the basis on which effective policies are built in any organization or system. Globally, health systems are built by workable and acceptable standards. The quality of services received...
Maryland’s Developmental Disabilities Administration (DDA) which comes under MD Department of Health is currently undergoing a transition pertaining to the Medicaid services and billing methods for organizations providing Long-Term Services...
Providing assisted living and senior care facilities to residents come with a huge responsibility for effectively managing their emotional, physical and psychological well-being. As such, it is a regulated industry....