iCareManager
Built for IDD & community day services

Day Program Management Software for IDD & Community Day Services

Centralized EHR tools for smarter day program support and care

iCareManager’s day program management solution streamlines operations for agencies delivering community day services to individuals with IDD. It combines person-centered planning (PCP/ISP), goal tracking, attendance logging, and Medicaid or HCBS billing in one compliant electronic health record (EHR) platform. By automating documentation and tracking, the system frees direct support professionals to focus on high-quality support and care, not paperwork – improving outcomes and daily efficiency.

A day program support professional and a participant painting together at an easel in an art studio

Plans & goals

On track

PCP / ISP planning with real-time goal tracking

Community skills72%
Daily living goal54%
Engagement plan88%

One connected workflow

PlanningAttendanceBilling

Keep documentation, services, and reimbursement connected.

One platform for the day

PCP / ISPGoal TrackingAttendanceMedicaid & HCBS BillingBIRT ReportingFleet ManagementMobile AppStaff ManagementParticipant Engagement

See the complete workflow

Explore the Day Program solution

View all tools
PlanDocumentTrackBill

Key capabilities

Powerful Tools to Streamline Your Day Program

Our all-in-one day program service offers innovative features to streamline operations for intellectual and developmental disabilities (IDD) day programs.

Individual Plans & Goal Tracking

Centralize person-centered plans (PCPs) and individual support plans (ISPs) with built-in goal tracking to monitor each participant’s progress in real time.

Plan · Community skillsComplete
Plan · Daily livingIn progress

Plan adherence

Objectives met78%
Reviews on time92%

Attendance & Billing Management

Automate attendance tracking and Medicaid billing to simplify financial operations and ensure accurate reimbursement.

Service documentedVerified
Units calculatedValidated
Medicaid claimReady to bill

Business Intelligence Reporting Tool (BIRT)

Leverage BIRT for real-time insights and data-driven decisions to help optimize your day program services.

Service trendsDashboard
Last 30 daysTrending up

Fleet Management

Simplify transportation scheduling and fleet logistics for all your day program activities, ensuring participants reach community outings efficiently.

Route today

  • Pickup · 8:15
  • Community stop · 10:00
  • Return trip · 2:30

iCM Mobile Application

Empower staff with a secure mobile app for on-the-go access to electronic health records (EHR) and up-to-date participant information.

Today
Today's schedule
Individual record
Secure documentation
Synced

Staff Management

Streamline scheduling, time tracking, and training management for your direct support professionals (DSPs) to maintain high-quality care.

DSP · JamieClocked in
DSP · AlexScheduled
Shift coverageFully staffed

Participant Engagement

Plan meaningful activities and track participation to deliver enriching community day services that boost participant engagement.

Planned activities

Group sessionCommunity outingLife skillsVolunteering
ParticipationLogged

Benefits

Unmatched Benefits of iCareManager’s Day Program Management Software

Experience transformative results with a cloud-based day program management solution designed to elevate support and care quality for adults with intellectual and developmental disabilities (IDD).

Reduce administrative burdens by automating care documentation, Medicaid billing, and goal tracking - all within a unified electronic health record (EHR) system. Free up staff time to focus on delivering person-centered support and care.

Turn real-time data into actionable intelligence. Built-in dashboards and custom reports allow IDD agencies to evaluate program effectiveness, monitor PCP/ISP adherence, and make informed decisions to enhance service delivery.

Empower direct support professionals (DSPs) with mobile access to participant records, goal progress, and task checklists. Ensure responsive support and care coordination – on-site or in the community.

Boost participant engagement with goal-based planning tools and real-time updates. Personalized care plans improve satisfaction by aligning activities with individual needs, preferences, and support objectives.

Enhance quality across your IDD day services through centralized care and support plans, attendance tracking, and outcome reporting - all optimized for compliance and consistency.

Optimize resources with smart scheduling, automated billing, and integrated fleet management. Reduce errors and administrative costs while maintaining high-quality care standards.

See it in action

See the iCM Day Program Solution in Action

Discover how iCareManager’s day program management solution transforms your Foster or Self-Directed programs. With integrated electronic health record (EHR) tools, it streamlines operations, automates billing, enhances person-centered support and care planning, and empowers your team to deliver higher quality outcomes. Book a personalized demo to explore the full power of our cloud-based EHR platform and see how it can simplify your day program workflows.

Book a Personalized Demo
iCareManager dashboard showing care plans, goal progress, and upcoming tasks on a desktop screen

FAQ

Got Questions? We've Got You.

Find quick answers to the most common questions about iCM’s features, support, integrations, and more.

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One connected platform

Bring every part of service management together

Connect documentation, compliance, medication management, billing, staffing, reporting, and daily support workflows inside one intuitive platform built for human services.

  • PCP / ISP
  • CareTracker
  • eMAR
  • ePrescribing & Labs
  • Incident Reporting
  • Attendance & Billing
  • Staff Time & Attendance
  • Nursing & Assessments
  • Business Intelligence & Reporting
  • Integrated Staff Training
  • Alerts & Notifications
  • Appointments
  • Staffing
  • Sites & Locations
  • Fleet Management
  • Internal Messaging
  • Mobile App
  • Leads Management
  • Integrations