iCareManager
Residential & Group Homes

Elevate Your Residential Program with iCM

iCareManager supports residential care and group home services with integrated tools that enhance personalized care, streamline care and support coordination, and provide real-time insights. Our unified solution empowers staff to deliver consistent, high-quality resident care across IDD residential programs and community living services.

Individual supported by Residential & Group Homes services

What your team runs here

Residential & Group Homes workspace

One login · 50+ connected modulesHIPAA-ready

Documentation health

On track

Live visibility across your programs

Plans current88%
Notes completed72%
Compliance checks94%

One connected workflow

PlanDocumentReport

Keep documentation, services, and compliance connected.

One platform for residential & group homes

Individual Plans & Goal TrackingNursing & AssessmentsPharmacy Integrated eMARMedical AppointmentsCareTracker ModuleSite Management & Maintenance Re…Nursing Support PlansFleet ManagementStaff Time & Attendance Tracking

See the complete workflow

Explore the Residential & Group Homes solution

View all tools
PlanDocumentTrackBill

Key capabilities

Comprehensive Solutions for Residential Care

iCareManager empowers residential care and group home services with integrated tools designed to streamline operations, enhance resident care, and support high-quality IDD residential programs.

Individual Plans & Goal Tracking

Centralize person-centered planning and track individualized goals for every resident across your residential care homes.

Plan · Community skillsComplete
Plan · Daily livingIn progress

Plan adherence

Objectives met78%
Reviews on time92%

Nursing & Assessments

Support wellness with robust clinical assessments and coordinated resident care in your group homes.

Assessment · Health reviewComplete
Follow-up orderScheduled

Clinical coverage

Assessments current88%

Pharmacy Integrated eMAR

Ensure accurate medication management with built-in eMAR tools designed for residential care environments.

Morning med passScanned
Refill requestSent to pharmacy
Refusal loggedDocumented

Medical Appointments

Simplify scheduling and coordination of medical visits for smoother long-term care workflows.

Service note · 9:14 AMSigned
Shift summarySubmitted
Missing field checkValidated

CareTracker Module

Document daily support, routines, and care tasks in real time to improve visibility and compliance across residential programs.

Service note · 9:14 AMSigned
Shift summarySubmitted
Missing field checkValidated

Site Management & Maintenance Requests

Maintain a safe, organized environment with tools designed to streamline facility and residential care operations.

Site inspectionPassed
Maintenance requestAssigned

Site readiness

Checklists complete90%

Nursing Support Plans

Develop, monitor, and update care plans that ensure consistent resident care in group home services.

Plan · Community skillsComplete
Plan · Daily livingIn progress

Plan adherence

Objectives met78%
Reviews on time92%

Fleet Management

Coordinate transportation efficiently for outings, appointments, and other community living services.

Route today

  • Pickup · 8:15
  • Community stop · 10:00
  • Return trip · 2:30

Staff Time & Attendance Tracking

Manage staff schedules, attendance, and workflow visibility across your residential care facilities.

Check-in · 9:02 AMVerified
Check-out · 2:30 PMCaptured

Attendance accuracy

Exceptions cleared94%

iCM Mobile Application

Enable staff to access real-time information and updates on the go for responsive care and support coordination.

Today
Today's schedule
Individual record
Secure documentation
Synced

Milege Log

Track travel mileage and documentation to support operational accuracy across group home operations.

Service note · 9:14 AMSigned
Shift summarySubmitted
Missing field checkValidated

Benefits

Unmatched Care and Support Coordination

iCareManager strengthens residential care, enhances group home services, and supports teams with tools that improve coordination, compliance, and overall resident care outcomes.

Simplify daily tasks with integrated tools that support smooth residential care management.

Deliver more personalized resident care with real-time tracking and clear visibility into every support interaction.

Enhance care coordination across staff, shifts, and routines with shared, up-to-date information tailored for group home services.

Manage staff, facilities, and transportation effortlessly across your IDD residential programs.

Create an environment where individuals thrive through structured support and consistent residential care delivery.

Meet regulatory requirements with accurate, timely documentation, ideal for group home and community living services.

Automate routine tasks to reduce manual errors, streamline workflows, and support efficient residential care management.

Use real-time data to improve service quality and strengthen operations across your residential programs.

Give staff mobile access to resident updates, schedules, and tasks for more responsive support and care coordination.

See it in action

See iCM Residential Care and Support Services

Discover how iCareManager strengthens residential care, enhances group home services, and supports consistent, high-quality resident care across your programs. With integrated tools for care coordination, medication management (eMAR), assessments, and daily support workflows, iCM helps your team operate more efficiently while improving outcomes for individuals in IDD residential programs. Book a personalized demo to explore how iCareManager can streamline your residential care management and elevate the support you provide every day.

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iCareManager dashboard showing care plans, goal progress, and upcoming tasks on a desktop screen

FAQ

Got Questions? We've Got You.

Find quick answers to the most common questions about iCM’s features, support, integrations, and more.

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One connected platform

Bring every part of service management together

Connect documentation, compliance, medication management, billing, staffing, reporting, and daily support workflows inside one intuitive platform built for human services.

  • PCP / ISP
  • CareTracker
  • eMAR
  • ePrescribing & Labs
  • Incident Reporting
  • Attendance & Billing
  • Staff Time & Attendance
  • Nursing & Assessments
  • Business Intelligence & Reporting
  • Integrated Staff Training
  • Alerts & Notifications
  • Appointments
  • Staffing
  • Sites & Locations
  • Fleet Management
  • Internal Messaging
  • Mobile App
  • Leads Management
  • Integrations