Plans & Goal Tracking
Create and monitor individualized plans that meet ICF/IID requirements, ensuring every resident’s goals, supports, and outcomes are clearly documented and easy to update.
Plan adherence
iCareManager helps teams deliver reliable, consistent support across Intermediate Care Facilities (ICFs) and ICF/IID programs. With tools built for care coordination, ICF documentation, and individualized service planning, iCM provides the structure your facility needs to maintain high standards of health, safety, and compliance.

What your team runs here
ICF/IID workspace
Documentation health
On trackLive visibility across your programs
One connected workflow
Keep documentation, services, and compliance connected.
One platform for icf/iid
See the complete workflow
Explore the ICF/IID solution
View all toolsKey capabilities
Explore the purpose-built tools that help Intermediate Care Facilities (ICFs) and ICF/IID programs maintain consistency, accuracy, and compliance while delivering person-centered support.
Create and monitor individualized plans that meet ICF/IID requirements, ensuring every resident’s goals, supports, and outcomes are clearly documented and easy to update.
Plan adherence
Conduct comprehensive health evaluations and maintain clinical records that strengthen oversight, promote safety, and support regulatory expectations within Intermediate Care Facilities.
Clinical coverage
Capture, track, and resolve incidents promptly with structured ICF documentation that supports risk management and regulatory compliance.
Manage medical orders with precision, ensuring accurate updates, seamless communication, and proper alignment with IDD services and clinical workflows.
Record daily care tasks, routines, and notes in real time to maintain clear, consistent support and care coordination across shifts and support staff performance.
Enhance medication management with integrated ePrescribing and lab order tools that streamline clinical processes for ICF providers.
Benefits
iCareManager gives Intermediate Care Facilities (ICFs) and ICF/IID programs the structure, clarity, and reliability needed to meet regulatory expectations while improving everyday support for individuals with intellectual and developmental disabilities.
Reduce administrative burden with organized workflows that help staff stay focused on delivering consistent, high-quality ICF services.
Support precise, person-centered care with real-time updates and complete visibility into resident needs across your ICF/IID program.
Maintain accurate, up-to-date ICF documentation to strengthen compliance, reduce errors, and support better decision-making.
Meet regulatory standards with built-in tools that reinforce proper reporting, secure recordkeeping, and required documentation for Intermediate Care Facilities.
Use actionable analytics to monitor performance, identify trends, and guide improvements across your IDD services.
Improve communication between nurses, supervisors, DSPs, and clinicians to create smoother care coordination across all shifts.
Equip teams with on-the-go access to resident information, assessments, and notes, supporting responsive care anywhere in your ICF environment.
Manage health, safety, goals, medications, and documentation in one unified platform designed specifically for the demands of ICF management.
Monitor performance and support accountability with tools that help staff stay organized, efficient, and aligned with resident needs.
See it in action
Experience how iCareManager supports Intermediate Care Facilities (ICFs) and ICF/IID programs with reliable tools for documentation, oversight, and daily support. From care coordination to ICF compliance, iCM helps your team maintain consistency, accuracy, and high standards of care for individuals with intellectual and developmental disabilities. Book a personalized demo to see how iCareManager can streamline your operations and enhance the quality ICF management.
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FAQ
Find quick answers to the most common questions about iCM’s features, support, integrations, and more.
Learn MoreOne connected platform
Connect documentation, compliance, medication management, billing, staffing, reporting, and daily support workflows inside one intuitive platform built for human services.