iCareManager
ICF/IID

ICF/IID Management Software: Compliance, Care & Coordination for Intermediate Care Facilities

iCareManager helps teams deliver reliable, consistent support across Intermediate Care Facilities (ICFs) and ICF/IID programs. With tools built for care coordination, ICF documentation, and individualized service planning, iCM provides the structure your facility needs to maintain high standards of health, safety, and compliance.

Individual supported by ICF/IID services

What your team runs here

ICF/IID workspace

One login · 50+ connected modulesHIPAA-ready

Documentation health

On track

Live visibility across your programs

Plans current88%
Notes completed72%
Compliance checks94%

One connected workflow

PlanDocumentReport

Keep documentation, services, and compliance connected.

One platform for icf/iid

Plans & Goal TrackingNursing & AssessmentsIncident ReportingPhysicians OrdersCareTracker ModuleePrescribing & Lab Orders

See the complete workflow

Explore the ICF/IID solution

View all tools
PlanDocumentTrackBill

Key capabilities

Essential Tools for Intermediate Care Facility Management

Explore the purpose-built tools that help Intermediate Care Facilities (ICFs) and ICF/IID programs maintain consistency, accuracy, and compliance while delivering person-centered support.

Plans & Goal Tracking

Create and monitor individualized plans that meet ICF/IID requirements, ensuring every resident’s goals, supports, and outcomes are clearly documented and easy to update.

Plan · Community skillsComplete
Plan · Daily livingIn progress

Plan adherence

Objectives met78%
Reviews on time92%

Nursing & Assessments

Conduct comprehensive health evaluations and maintain clinical records that strengthen oversight, promote safety, and support regulatory expectations within Intermediate Care Facilities.

Assessment · Health reviewComplete
Follow-up orderScheduled

Clinical coverage

Assessments current88%

Incident Reporting

Capture, track, and resolve incidents promptly with structured ICF documentation that supports risk management and regulatory compliance.

Service trendsDashboard
Last 30 daysTrending up

Physicians Orders

Manage medical orders with precision, ensuring accurate updates, seamless communication, and proper alignment with IDD services and clinical workflows.

Service note · 9:14 AMSigned
Shift summarySubmitted
Missing field checkValidated

CareTracker Module

Record daily care tasks, routines, and notes in real time to maintain clear, consistent support and care coordination across shifts and support staff performance.

Service note · 9:14 AMSigned
Shift summarySubmitted
Missing field checkValidated

ePrescribing & Lab Orders

Enhance medication management with integrated ePrescribing and lab order tools that streamline clinical processes for ICF providers.

Morning med passScanned
Refill requestSent to pharmacy
Refusal loggedDocumented

Benefits

Benefits That Strengthen ICF Compliance & Care Quality

iCareManager gives Intermediate Care Facilities (ICFs) and ICF/IID programs the structure, clarity, and reliability needed to meet regulatory expectations while improving everyday support for individuals with intellectual and developmental disabilities.

Reduce administrative burden with organized workflows that help staff stay focused on delivering consistent, high-quality ICF services.

Support precise, person-centered care with real-time updates and complete visibility into resident needs across your ICF/IID program.

Maintain accurate, up-to-date ICF documentation to strengthen compliance, reduce errors, and support better decision-making.

Meet regulatory standards with built-in tools that reinforce proper reporting, secure recordkeeping, and required documentation for Intermediate Care Facilities.

Use actionable analytics to monitor performance, identify trends, and guide improvements across your IDD services.

Improve communication between nurses, supervisors, DSPs, and clinicians to create smoother care coordination across all shifts.

Equip teams with on-the-go access to resident information, assessments, and notes, supporting responsive care anywhere in your ICF environment.

Manage health, safety, goals, medications, and documentation in one unified platform designed specifically for the demands of ICF management.

Monitor performance and support accountability with tools that help staff stay organized, efficient, and aligned with resident needs.

See it in action

See How iCM Elevates Intermediate Care Facility Management

Experience how iCareManager supports Intermediate Care Facilities (ICFs) and ICF/IID programs with reliable tools for documentation, oversight, and daily support. From care coordination to ICF compliance, iCM helps your team maintain consistency, accuracy, and high standards of care for individuals with intellectual and developmental disabilities. Book a personalized demo to see how iCareManager can streamline your operations and enhance the quality ICF management.

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iCareManager dashboard showing care plans, goal progress, and upcoming tasks on a desktop screen

FAQ

Got Questions? We've Got You.

Find quick answers to the most common questions about iCM’s features, support, integrations, and more.

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One connected platform

Bring every part of service management together

Connect documentation, compliance, medication management, billing, staffing, reporting, and daily support workflows inside one intuitive platform built for human services.

  • PCP / ISP
  • CareTracker
  • eMAR
  • ePrescribing & Labs
  • Incident Reporting
  • Attendance & Billing
  • Staff Time & Attendance
  • Nursing & Assessments
  • Business Intelligence & Reporting
  • Integrated Staff Training
  • Alerts & Notifications
  • Appointments
  • Staffing
  • Sites & Locations
  • Fleet Management
  • Internal Messaging
  • Mobile App
  • Leads Management
  • Integrations