iCareManager
SSO Integration

Single Sign-On (SSO) Integration for IDD & Human Services Providers

iCareManager’s Single Sign-On (SSO) Integration provides secure, centralized authentication that allows healthcare, IDD agencies, assisted living communities, and human services providers to access all systems using one secure login.

Diagram showing a verified user securely accessing multiple connected applications through one identity with role-based access

Workflow

  1. One identity

    Verified user

  2. Secure login

    Centralized

  3. Access control

    Role-based

  4. Connected apps

    One-click access

Sign-in session · Sample user

  • Identity verifiedConfirmed
  • Role & permissionsApplied
  • Connected applicationsAvailable

Illustrative interface. Sample values only — no real personal or health information.

Key capabilities

What SSO Integration does

iCareManager’s Single Sign-On (SSO) Integration provides secure, centralized authentication that allows healthcare, IDD agencies, assisted living communities, and human services providers to access all systems using one secure login.

01

Automate login processes & eliminate multiple credentials

Reduce login complexity by enabling single sign-on access across all iCareManager tools, eliminating the need for multiple usernames and passwords and simplifying identity management.

  1. One login

    Single credential

  2. Session

    Established

  3. All tools

    Accessible

02

Enhance security with centralized authentication & access control

Strengthen organizational security through centralized authentication, role-based access control, and trusted identity and access management (IAM) providers, reducing unauthorized access risks.

RoleAccessControl
AdministratorFullRole-based
SupervisorProgramRole-based
Direct supportAssignedRole-based
03

Simplify access to tools while boosting staff productivity

Enable one-click secure access to essential systems, reducing login delays and allowing staff to focus more on care and support delivery and operational tasks.

Repeated loginsReduced
Password resetsFewer requests
Tool accessOne click

Why teams choose iCM

Game-Changing Benefits of Single Sign-On (SSO) Integration

Explore how SSO Integration improves security, user experience, and IT efficiency for healthcare and human services organizations.

Single Secure Login

Provide staff with one secure login for all systems and tools, simplifying access management and reducing onboarding friction.

  1. Sign in once

    Secure

  2. Verified

    Identity

  3. All tools

    Open

Reduce Password Fatigue

Minimize password fatigue by eliminating repeated logins and password resets, improving user satisfaction and reducing support requests.

Repeated logins22%
Password resets18%
Single sign-on use94%

Enhance Security

Improve security posture through centralized authentication, integration with trusted SSO providers, and support for HIPAA-aligned security practices where applicable.

  • Centralized authentication
  • Trusted SSO providers
  • HIPAA-aligned practices where applicable

Improve IT Efficiency

Lower IT workload by reducing password reset requests and simplifying user access management, freeing IT teams for higher-value initiatives.

88%

Access managed centrally

Fewer reset requests reaching IT

Boost User Convenience

Deliver a seamless user experience with fast, intuitive access to all tools, improving platform adoption across teams and departments.

Login timeReduced
Tool switchingSeamless
AdoptionImproved

Trusted SSO Providers

Integrate with leading SSO providers such as Google Workspace, Microsoft Entra ID (Azure AD), and Okta, supporting flexible deployment based on your organization’s infrastructure.

Google WorkspaceMicrosoft Entra ID (Azure AD)Okta

FAQ

SSO Integration questions

Answers to the questions teams ask most often about SSO Integration.

One connected platform

Bring every part of service management together

Connect documentation, compliance, medication management, billing, staffing, reporting, and daily support workflows inside one intuitive platform built for human services.

  • PCP / ISP
  • CareTracker
  • eMAR
  • ePrescribing & Labs
  • Incident Reporting
  • Attendance & Billing
  • Staff Time & Attendance
  • Nursing & Assessments
  • Business Intelligence & Reporting
  • Integrated Staff Training
  • Alerts & Notifications
  • Appointments
  • Staffing
  • Sites & Locations
  • Fleet Management
  • Internal Messaging
  • Mobile App
  • Leads Management
  • Integrations